Monday, May 21, 2012

Covering Live Events with Social Media


It seems like everyone is involved with event planning.   Whether it’s through work or volunteering, event involvement is part of the picture.  Promoting an event is essential to successful results, no matter how that’s quantified.   Social media has become a cornerstone of event promotion.  It’s a vital tool in the promotional toolbox. 

Richard Retyi, Social Media Director at Fluency Media shared his expertise on using social media to promote and cover live events before a receptive audience at LA2M.  Retyi’s has impressive experience in working with social media for a who’s who of big name clients.
Richard Retyi

Retyi’s talk was an enlightening and practical step by step tutorial in maximizing social media benefit for live events before, during and after.  Any successful marketing effort begins with planning whether it’s for your own event or if your organization is part of an event.

Begin by researching who will be there and what social media channels they use.  Look for participants, influencers, speakers, bands and whatever applies to your event, Retyi recommended.  Include their feeds in an online hub that will aggregate all things informational and social surrounding your event. 

The hub you create can be part of your website or a separate site.  The hub should include access to all important event information, explained Retyi.

Create a FourSquare geo location and most importantly a hashtag that is short and specific to the event.  Use other media like email to round out your promotional picture, Retyi suggested. 

Retyi said when it comes to planning for the day of the event you need to ask yourself, “What do you need and what will work best for the event?”  He said, “You need to plan your equipment and support for the equipment and prepare for the weather.” 

Advance preparation also includes knowing what channels will be used and staffing for appropriate coverage.  “One person on site can tweet, get information and take photos,” but two is more ideal explained Retyi.

Twitter is where live events live.  Twitter is a quick glimpse with photos, it gives people a flavor,” said Retyi.  Tweeting 5 times per hour and every other hour posting on Facebook and using on online photo book is about optimum for most events, explained Retyi.  Google+ and Instagram are also good social sharing assets.

“Make sure to send all posts to your online hub for complete updates,” said Retyi.  Photography doesn’t need to be fancy. “Get creative.  You aren’t a professional.  You aren’t getting the highest quality with mobile. So get unique,” advised Retyi.

Coveritlive can generate a unique live interactive experience that allows for live chat, video and more.  Google Hangout can be used for live backstage chat, Q & A and more.  Moderate and display tweets and meet ups to add another dimension, suggested Retyi. 

Build a pre-event play list on Spotify if you are promoting a music event.  Utilize Turntable.fm to create an off line music experience that replicates a live show.  These are some of the tips and tools Retyi suggested to make your event audience experience unique on and off site.

Once the event is concluded Retyi recommends doing a wrap up.  “A photo heavy blog is easiest.  The next time you do the event you can push people to the post.”  WordPress or Tumblr are suggested blog sites. 

Storify for curating hashtags, photos and tweets is preferred.  “Curate your work as a repository to use in the future,” said Retyi.  Event generated content can be re-purposed on your website, in an e-newsletter and other collateral channels.

Retyi said you can gauge the success of your event and social media promotional activities by looking at impressions for hashtags, how many impressions the account got and how authoritative the re-tweeters are.  He also suggested looking at what were the most re-tweeted tweets, as well as engagement with photos on Twitter and on Facebook.

You can follow Richard Retyi at @RichRetyi.  To view the entire presentation, go to the LA2M event archive.
  

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